EBD Alert - Phone Line Outage - Details. Posted Date 11/20/2017. EBD Alert - November 20, 2017 EBD Phone Line Outage - General Distribution EBD phone and fax machine lines are currently down. We are working on resolving the issue. If you need assistance, e-mails can be sent to [email protected] Thank you, EBD CommunicationsAffected Customers. 0-10. 10-99From our Outage Center, you can report or check your outage, view the outage map and find outage or emergency resources. www.ameren.com. Toggle navigation Toggle account menu Ameren. Focused energy. For life. Toggle navigation. Close. Corporate Page. or. Select your state to personalize your experience. Illinois ...Report and check the status of outages at your home or business.